Berhampur: T Apang Ao, Revenue Divisional Commissioner (RDC) Southern Division has distributed Record of Rights (RoR) to the people directly, thanks to the innovative overdrive for delivery of Public Services through ‘Rajaswa Ratha’.
Mr.Ao during COVID-19 Pandemic rushed to villages and met the people to handover their RoR near their homes.
Delivery of Public Service through ‘Rajaswa Ratha’ is priority of the State Government, said he while distributing RoRs to the people.
And people were very happy to receive their RoRs at doorsteps in COVID-19 Pandemic.
Taking a cue from Ganjam District, Revenue and Disaster Management Department has launched an innovative way of delivery of public services through ‘Rajaswa Ratha.’
Revenue services now on wheels. It is meant for collecting various applications and documents in connection with mutation and certificate services as well as for distribution of RoRs and certificates at the doorstep of citizens.
Rajaswa Rathas are moving across the State and this is one of the ‘Best Practices’ of the Revenue Administration, which is trying to provide services at door step of the people in COVID-19 Pandemic, said a senior official.
Bishnupada Sethi, Principal Secretary Revenue and Disaster Management monitoring the innovative program implemented across the State on regular basis.
A senior official reiterated that under the 5T initiative, the Revenue and Disaster Management Department has undertaken many citizen-centric initiatives to deliver public services to citizens in a time-bound, transparent and hassle-free manner.
Officials moving with Rajaswa Ratha are also distributing Forest Rights Act (FRA) Certificates, which recognizes the rights of the forest dwelling tribal communities and other traditional forest dwellers to forest resources, on which these communities were dependent for a variety of needs, including livelihood, habitation and other socio-cultural needs.
As the State Government has decided to deliver public services pertaining to Revenue and Disaster Management Department at their doorsteps through Rajaswa Ratha, various Tahsils have started implementing the pro-people program.
Earlier, Principal Secretary, Revenue & Disaster Management Mr.Sethi had directed Collectors of 29 districts to emulate Ganjam’s model to provide revenue services to the public through Rajaswa Ratha during COVID-19 pandemic.
Though the mutation and certificate services delivered at Tehshil offices have been made completely online, people having no internet access at home or lacking digital literacy are visiting Revenue Offices or Mo Seva Kendras for assistance. In view of the pandemic situation, public access to revenue offices has been curtailed.
Rajaswa Ratha is organized for collecting applications and documents for mutation, certificate services and distribution of RoRs and various certificates at the doorsteps of citizens.