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Reduce Footfall in RTOs; CS

Chief Secretary Asit Tripathy has asked the officials to reduce footfall in the Regional Transport Offices (RTO), while providing more services Online.

With Transport Services in Odisha has made a head way in 5-T Framework, Chief Secretary Mr.Tripathy harping on Citizen Centric Services advised the authorities to take up the program in a time bound manner.

Mr.Tripathy reviewed 5T Initiative at Lok Seva Bhawan here on 5 November.

Transport Commissioner Sanjeeb Panda gave out details on the Road Map on how to reduce foot falls in RTOs.

Chief Secretary, Mr. Tripathy directed to put more and more services in online mode and reduce foot fall in RTO offices.

Currently more than 65 Percent of revenue collection is being received through Online mode.

Chief Secretary Mr.Tripathy directed to scale it up to 90 Percent by 31 March, 2020. This would benefit around 10 lakh people who are required to run to RTO office for payment of tax and fees.

Chief Secretary, Mr.Tripathy directed to keep a close watch on all types of vehicles including tractors and mini-transports and to bring all those into the fold of registration. 

It was decided that facilities like online application for driving licenses (DL), registration certificate (RC), ownership transfer and revenue collection would be extended to common service centers (CSCs) operating in different parts of the state. Target was set to complete the process by December, 2019.

Principal Secretary Commerce and Transport G Srinivas said, "through online DL system, any eligible applicant can apply either for learners' license ( LL) and DL from any place to any RTO in the State".

It was decided in the meeting that this facility would be extended to CSCs by 1st week of December, 2019.

Service charges for LL or DL would be collected online which would reduce the gathering and the queue in RTO offices. The system would also have facility for online uploading of documents.

It was mentioned that around 12 lakh citizens would be benefited by this service.

The meeting further decided to extend online application system for RC to CSCs. This would include the services like endorsement and cancellation of hypothecation, change of address, fitness certificates and renewal of RC.   Slot booking, payment of fees and document uploading for these services would be done online.

Around 10 lakh citizens would be benefited by this system and they would not be required to run to RTO offices. 

The application for transfer of ownership of the vehicles including payment of fees would also be made online through the system.

Officials appraised that all PARIVAHAN services have been provided with the option for online payment.

Further, review showed that defeating the market slowdown in transport sector, the department was able to collect a total revenue of around Rs.1004 croreup to October, 2019 against a total collection of Rs.1001 crore during the same period of the last fiscal year.

Special Secretary, Commerce & Transport Manoj Kumar Mishra said, "around 80 Percent of the revenue is collected from registration and road tax of the new vehicles".
           
 


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